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Maison de Reverie: Return Policy

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Returns

Returns and Exchanges

We are committed to your complete satisfaction!

Maison de Reverie gladly accepts returns of unworn, unwashed, or defective merchandise for full refund within 30 days of original purchase. Refunds must be accompanied by the original receipt and will be made in the form of the original payment. If the original receipt is unavailable, we'll make an exchange or issue a merchandise credit based on the current selling price. Shipping charges will not be refunded. Customer is responsible for all shipping and handling charges for returns and exchanges. C.O.D. returns will not be accepted.

After 30 days of original purchase, Maison de Reverie will gladly make an exchange or issue a merchandise credit for the price at the time of sale (with original receipt) or for the current selling price (without original receipt).

Non returnable items: Special order merchandise is custom made upon order and is non-returnable and non-refundable. Special orders have a 50% cancellation fee, if the order is cancelled more than 24 hours after placement. Seasonal items such as holiday merchandise and opened bedding is also non-returnable.

Please follow these simple steps:
Call us at 603-924-3700 first so we know to expect the return.

Return item to:
Maison de Reverie
10 School Street, Unit One
Peterborough, NH 03458

It’s best to insure your package; if it doesn’t arrive, we can’t issue a refund.

If the product is in satisfactory condition we will refund the appropriate amount to the credit card you used for your original purchase within 30 days of receiving the package.

Maison de Reverie reserves the right to modify its exchange and return policies at any time.




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